FAQ
DoIneedaregistrationin order to make an order?
No, it is not obligatory to register in the system in order to make an order. In case You decide to do so, You can shop faster, to follow the status and the history of Your orders, as well as to receive information about our latest offers and sales.
What is the delivery period?
The cost of each delivery varies depending on the quantity added in your cart based on the weight and the total value of the order. On the window with the order, the cost of the delivery will be automatically calculated by the system. All deliveries are sent by land or by air. The delivery time is mentioned under the delivery method chosen by You. Deliveries to Bulgaria arrive through Deutsche Post & DHL.
Can I return or substitute an article which I bought?
All goods purchased from the online store of TOPOUTLET can be returned or substituted withing 45 days after the date of the delivery. In order to be able to refund the amount paid it is necessary that each item: has preserved market conditions, was not worn, no labels have been removed. You can consult the return and substitute policies here.
What are the accepted methods of payment?
There are a few methods of payment for the online store TOPOUTLET. You can choose between bank transfer, debit/credit card payment. Your payment is secured and guaranteed according to the highest security standards of the myPos system.